A complete suite of electronic solutions to
capture, process and manage all your
documents automatically AUTOMATICALLY CAPTURING, PROCESSING
AND HANDLING INFORMATION FLOWS

solutions

• Product Offer
• Automatic capture and processing of:
• Incoming Flows "digital mailroom"
• Business Documents
• Supplier Invoices
• B2B Sales Orders
• Cheques & Payments
• Electronic document management & workflow

Automated Business Document Processing Solution

Solution for the automated processing of 100% of business documents: a factor for improving client service and a driving force behind in-house efficiency

Increasing pressure from competition and growth of the “culture of customer loyalty”, is pushing the services sector, both public and private (banking, insurance, pensions, telecom operators, etc.) to constantly improve their quality of service while optimising the productivity from their back offices.
These major issues translate into very concrete objectives, such as same-day processing, access to customer correspondence, a decrease in the rate of customer complaints, total respect of service commitments, lower administrative costs, document traceability and improved control over business activity.
To meet these corporate objectives, ITESOFT.FreeMind for Business automatically processes all the documents contained in incoming workflows (mail, related documents, contracts, resumes, bank details, etc.) in order to automatically feed business management, ERP, CRM, and DMS systems and workflow.

A natural complement to the digital mailroom

Totally integrated with the ITESOFT.FreeMind Enterprise solution, ITESOFT.Freemind for Business receives documents already scanned, classified and indexed by ITESOFT.FreeMind Enterprise. ITESOFT.FreeMind for Business automatically recognises the data in these documents in order to feed it into the company’s document management system (signup forms, subscriptions, payment slips, etc.).

Digitise and automate the processing of 100% of incoming documents for higher productivity and more efficient service

Automated data recognition actually replaces tedious manual tasks related to indexing and keying-in documents. The technology used by ITESOFT.FreeMind for Business ensures complete coverage for all kinds of documents and an unparalleled level of automation that leads to significant gains in productivity and efficiency.

A well-adapted solution for improving customer relations issues

ITESOFT.FreeMind for Business contributes significantly to improving the quality of client service and the company image by automating manual functions, eliminating the need to circulate paper copies, accelerating processes and immediately making document images available to the right employees.

• Document images are made available D+0 to optimise front office response times.
• Processes are smoother because paper no longer needs to be circulated.
• Traceability and security guaranteed at every step for excellent quality of service.
• Web architecture facilitates decentralisation and deployment.

Integration

ITESOFT.FreeMind for Business is a business-specific solution based on the ITESOFT.FreeMind technology platform. All ITESOFT.FreeMind and ITESOFT.Share solutions are completely interoperable and communicate with each other via Web Services. They share common monitoring and administration tools, and thereby simplify the management of multiple automated data capture processes within a company.

ITESOFT solutions are used by over 600 clients throughout the world, automatically processing more than 1 billion documents every year. Here are a few of those who have chosen ITESOFT.FreeMind for Business:

ADMR 50 • Air France • Allianz Banque • AMP • ANFA • AP HP • Apria • April Assurances • AXA • B2V • Banque Privée Edmond de Rothschild • BNP Paribas Securities Services • CAF 01 • Calyon • Card Protection Plan • Carglass • Carlson Wagonlit Travel • Cavimac • CCPB (Aquitaine, Côte d’Azur Corse, Grand Ouest, Région Parisienne, Seine et Marne) • Cegos • CGOS • Clearstream Banking • CNAMTS • CNETP • CNMSS • CNPS • Conseil Général (06, 13) • CPAM • CRAM Nord Picardie • CRCA (Brie Picardie, Nord Est) • CRPCEN • Darva Santé • ENIM • Euro TVS • FNTP • Fidelia Assistance • FMP • GERAP • GMF • ING Direct • Intériale • Ircem • ISS Logistique et Production • LCL • London Ambulance Service • Lyreco • MAE • Mailing Express • Malakoff-Médéric • MCVP • MFPS • MGEN • MGP • MNHPS • Mutuelle Bleue • Mutuelle Générale • Parnasse Maif • Raboni • SI2M • SI3SI • Siemens Enterprise Communications • SMCC Banque de France • Smeno • SMIP • SNCF • Société Générale • Sofinco • Suravenir • Swiss Life • Swiss Post Solutions • Taores • UGIPS Gestion • UMGP Smerep • University of Surrey • Viamedis ...

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