Accounts Payable Automation FAQs

Accounts Payable Automation FAQs with a difference.

Each of these questions have come up in multiple webinars run by us.

These are your Accounts Payable automation FAQs, with our honest answers…

FAQ 1: How many languages are supported by the platform?

We are able to capture, read and process any incoming document regardless of language.

Streamline for Invoices comes with language packs for…

All Latin based languages, simplified Chinese and simplified Russian.

FAQ 2: Does the system pick up settlement discounts being offered?


In fact this feature is fast becoming more important to companies to turn their finance function from a cost centre into a profit centre.

This is standard in Streamline for Invoices, and can generate real revenue from day 1 of product launch.

FAQ 3: What is the average set up and implementation time?

We love this question, is there such a thing as average?

Traditionally we would have said not, with on-premise technology and real time integration.

However, with Streamline for Invoices and Capture-as-a-Service you can be up and running in a month.

White Paper – 5 reasons to digitalize your Procure-to-Pay Process


FAQ 4: Is there a supplier portal?

Yes, our product suite includes a fully integrated supplier portal.

This allows your suppliers to upload a copy of an invoice as an image (PDF etc.) or to manually key details in.

Suppliers can be given visibility of the status of any given invoice, received, processed, pending etc.

It is your choice how much, or little, you want them to see.

You can even offer a chat function to your suppliers.

Reducing the number of incoming enquiries by telephone.

FAQ 5: Would all purchase invoices need to be in a specific format?


There is no need to set up different templates for each of your suppliers.

This is time consuming, technically challenging and prone to error.

Imagine you have a few 0000 suppliers, a template for each.

Then that template has to be updated every time they change the format of what they send you!?

Doesn’t sound like a good use of time to us.

FAQ 6: Can your system automatically read invoices received by email?

Yes. With no manual intervention required.

We will automatically pull invoices from a dedicated email address.

Better yet, the system doesn’t need these to be in any specific formats, PDF, Word, Excel, XML, JPEG.

So… No manual intervention, no sorting of attachments, no need to convert into a particular format.

This is something that is pretty hard to find with Accounts Payable automation solutions, and is a real FAQ

FAQ 7: Which finance systems do you integrate with?

This often crops up (virtually every webinar).

It would seem that there are restrictions in the market when it comes to integration with ERP’s.

We are able to integrate with any finance packages on the market in either real-time, or virtual real-time.

Out of the box we have native integrators build for some 200+ packages.

This way we ensure that your investment is leveraged to bring even greater benefit to the business.

Why not take a look at some more FAQs here…
or learn more by reading our latest study:

White Paper – 5 reasons to digitalize your Procure-to-Pay Process


Post by John Stovold,
Marketing Manager ITESOFT

John Stovold has worked at ITESOFT since 2012. Driven by a desire to learn and educate John has used this to set himself up as a true thought leader in digital transformation of Accounts Payable and Finance. John really isn't that keen on writing in the 3rd person... But will when he has to.

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