What Does Digital Transformation In Shared Services Really Mean?

It may be the hot phrase of 2019 for shared services…but what does digital transformation really mean for shared services? The key word here is transformation. Digital transformation is not the same as more automation. It’s about re-imagining your processes and transforming your operations – putting technology at the core of your service. Uber, for

Digital Transformation in Shared Services – The Impact on the Workforce

Shared services have changed a lot in the last 10-15 years. The adoption of electronic invoicing, smartphones, cloud-based Software-as-a-Service, RPA and artificial intelligence have kept us in a constant state of evolution. But what impact is this having on the workforce? And what can you do to start preparing for the next 10-15 years? Sharedserviceslink