Digital Transformation in Shared Services – The Impact on the Workforce
Shared services have changed a lot in the last 10-15 years. The adoption of electronic invoicing, smartphones, cloud-based Software-as-a-Service, RPA and artificial intelligence have kept us in a constant state of evolution. But what impact is this having on the workforce? And what can you do to start preparing for the next 10-15 years? Sharedserviceslink…