We are pleased to announce that Gartner, the world’s largest IT analyst firm, has recently integrated ITESOFT into its Magic Quadrant iBPMS* 2017.
This reinforces the strategic vision initiated by the company over the last few years around its SCPA platform. This recognition is in addition to those received in the recent months by Forrester, Aragon Research, CXP and MWD.
*Intelligent Business Process Management Suite
ITESOFT, a provider of solutions for digital transformation of business processes has had a core component of its Secure Capture and Process Automation (SCPA) Digital Business Platform named within Gartner’s iBPMS Magic Quadrant with its BPMN+ offering.
This recognition marks an important step in the group’s evolution and its strategy of supporting its global customers in their digital transformation journey.
In recent years, ITESOFT has deployed its unique experience of omni-channel document and information capture to deliver secure digitalisation of business processes within the BPMN+ offering. It’s solutions are used by leading companies in the UK, France and internationally, including Mitsubishi Electric, Network Rail, Crest Nicholson, Pepsico, Carglass, Palmer & Harvey, and London Ambulance Service. Customers benefit from its ability to accelerate business transformation, reduce costs, improve customer satisfaction and meet regulatory requirements.
Didier Charpentier, CEO of ITESOFT comments: “The inclusion of ITESOFT in Gartner’s iBPMS Magic Quadrant consolidates the transformation vision we embarked upon several years ago and validates our acquisition of W4 in 2015. We now have a unique offering that integrates process automation, document capture and fraud detection.”
BPM – The Foundation of SCPA – The Digital Business Platform ITESOFT
For several years ITESOFT has been investing in the development of a platform on which its customers and partners can create new business processes and applications fit for the digital age. By acquiring W4 in 2015, ITESOFT enriched its offering with a BPM solution unanimously recognised for its robustness, openness and compatibility with the BPMN 2.0 standard.
ITESOFT’s Digital Business Platform is a unique offering based on three essential digital transformation pillars: omni-channel capture, process automation (BPM) and document fraud detection.
Companies who use the platform are able to digitalise and automate a range of business processes within functional areas including Customer management (subscription, e-contracting, management of services, case management), Financial (Purchase to Pay, invoice supplier, contract management), HR (recruitment, onboarding) and more. They can increase efficiency, reduce costs, improve customer satisfaction and address the compliance challenges businesses face.
iBPMS, an essential process for the digital era
Over recent years, business process management suites have evolved to meet the challenges of a digital world. As Gartner highlights, they now embrace a broader functional spectrum, taking into account social dimensions, real-time, mobility, integration of connected objects, and advanced aspects of application development, such as collaboration between line of business teams and IT through ‘Low Code’ approaches.
These elements are critical to delivering business value, as Frédéric Massy, ITESOFT Marketing & Communications Director, highlights: “The SCPA platform empowers our customers and partners to model and develop their applications faster, simplifying business interactions. By digitalising and automating their end-to-end processes, businesses are achieving agility and speed-to-market they need to develop new applications. These capabilities are critical to successful digital transformation, and being able to manage and optimise them is a guarantee of sustainability.”