Companies run in to the problems caused by outdated software all the time, the “if it isn’t broke don’t fix it” mentality seeps in to technology and causes a stall. More people are scared at what they could lose rather than what they will gain, and in the meantime everything just gets worse and harder to then fix in the long run.
The following are some of the signs that you may see in your own workplace that should be bought to management or IT’s attention about your own outdated software.
Frequent Software Crashes
Software is always being updated but when a product is no longer supported these regular updates stop resulting in a lack of stability in the programmes. When these solutions crash you are completely reliant on your IT team to pick up the slack, taking their valuable and often limited resources away from more important projects.
The cost of up-keep by your own internal IT department can and will increase every year for the same old product, so rather than flushing money down the toilet and your IT staff being kept busy patching up holes on a leaky boat, updating the outdated software will, ultimately, save cost.
In some instances, extended external support could be an option, but even then the cost impacts can be significant when compared to simply upgrading the software when it reaches end of life.
With ageing outdated software comes the risk for greater security threats, without updated software, attacks become increasingly harder to prevent or stop.
Updates patch over any potential glitches or mistakes left in the code but when a licencing fee or support ends, often no updates are applied.
For many this isn’t a problem at first but over time the system can be broken into allowing for a potential breach of data and the subsequent impacts that this can have on a business.
This one is fairly obvious to see where wasted money could leave the business. Unsupported software could lead to loss of data, depending on what data was taken i.e. credit card details, bank details, hackers could use this information to access accounts stealing hard earned money of your own, or your customers.
After the theft has been reported, you will then have to pay any fines to the government for lack of care towards you customers data, which could turn out very costly indeed. This also comes with associated cost as a result of subsequent bad press.
Updating old outdated software with new technology can’t 100% protect you as nothing is completely secure from hackers, but it’s far better than leaving a giant hole for hackers to exploit.
How many people have had a computer crash out on them or running slow, it’s stated that, on average Fortune 500 companies have at least 1.6 hours of down time per week.
The older software gets the more likely it will fail from associated hardware malfunctions like failed hard drives causing loss of data or software erosion in old legacy systems
I have been in a similar situation in the position I am at the moment, Our CRM is out of date and is waiting to be replaced, but in the meantime it often crashes, I struggle to focus on the major part of my roll and often have to do secondary tasks, pushing my more import jobs back, wasting my time and work.
It’s a not so hidden cost but is rather hard to calculate. The amount of down time an employee has, and isn’t working effectively, costs the business. Now times that by five or ten people and an old out-dated system crashing, that’s a lot of people waiting around and not delivering.
As technology gets older it gets slower, the system becomes less efficient, we have all seen it before, we buy a new phone and it’s the fastest thing, loading screens in no time, the internet is so fast but only 12 months on it’s starting to freeze, doesn’t run as smoothly as it once did.
More power is needed to run the operating system and now it takes twice as long to load anything. Obviously, this increases the amount of electricity used, which generates more waste.
As we have been talking about, technology that ages, just like people, normally becomes less flexible. Most outdated software lacks any scalability, things that you would expect on new technology, communication tools, upgrades etc become increasingly difficult and costly to access, if they even are available.
Update To Stay Great
The cost to update may seem like a lot but you lose more from not updating, the added features and reliability of evolving technology should be all the draw you need.
The technology every year gets faster and more efficient, through breakthrough technologies such as AI and Machine Learning, this generation of technology will continue to get smarter and faster, making the machines and people more productive.
As well as having an effect on productivity, the efficiency of new systems allows for less waste, company’s care about their environment impact should adapt as quickly to new technology.
Finally, staff morale, this can be impacted hugely as a result of old, creaky software solutions. Especially when they are core to employees work load and ability to generate and deliver on their work. Keeping software up to date can make a big change to everyone in the company.